Exchanges / Returns
If you want to exchange an item you can do so within 14 business days from the date you received the product.
If you want to return an item you can do so within 2 business days from the date you received the product.
In case of returning the item, the product will be refunded with a 5% credit card fee.
To return or exchange an item, please contact us by email or phone and arrange the return / replacement. The item must be returned with the original label and unused to the studio.
The new item will be sent only after the return of the replaced item.
To do this,you must:
Contact us: No. tel: 073-7374138 or by email: firstname.lastname@example.org
Make sure the item is sent to the studio with the original label and unused
Send the item back to the studio
If you are interested in replacing to another item, please let us know by phone or email the item name, size and color.
Once we receive your item in the studio we will make the replacement / return according to your request.